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Chapter 14- Writing E-mail, Memos, and Proposals May 5, 2010

Filed under: Uncategorized — ladyd23 @ 7:15 pm
  • Information overload is pervasive in our society. You can help reduce clutter by keeping your messages simple, short, and to the point. In addition, limit messages to only those who are in your key audiences. Don’t shotgun information to the entire planet.
  • E-mail bulge is overwhelming many organizations and individuals. Use wiki, text messaging, RSS, and applications such as Twitter to reduce the flow.
  • E-mail is rapid and cost-efficient. It is not, however, a substitute for personal one-on-one communication.
  • E-mail is less formal than a letter, but more formal than a telephone call. You can increase the effectiveness of your e-mail messages by (1) providing key information in the subject line, (2) Keeping them to 25 lines or less, and (3) using proper grammar, spelling, and punctuation.
  • Business letters are personalized communications that should be well-organized, concise, and to the point. They can prevent misunderstandings and provide a record of an agreement or transaction.
  • Business letters are personalized communication that should be well-organized, concise, and to the point. They can prevent misunderstandings and provide a record of an agreement or transaction.
  • Memos should be one page or less and state the key message immediately. A memo has five components: (1) date, (2) to, (3)form, (4) subject, and (5) message.
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